Lead Ticket Checker - Mountain Operations Lead

Alterra; Weldon Township (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Housing available

Health insurance

401K with match

Employee discounts

Paid time off

Job summary

Crystal Mountain in Washington is seeking a Lead Ticket Checker to supervise ticket checkers across lifts, ensuring efficient operations and exceptional guest service. The role requires leadership, ski/snowboard familiarity, and strong communication, with housing eligibility for some positions.

You will train new staff, coordinate lift maze setup, and maintain safety and policy compliance while delivering a top-notch guest experience in all weather conditions.

Qualifications

• Leadership and/or Ticket Checking lead experience required.
• Excellent customer service and communication skills.
• Ski/Snowboard experience preferred.
• Self-motivated and able to maximize time and resources.

Responsibilities

• Lead your team of Ticket Checkers in assigned tasks and projects.
• Interact with guests and provide outstanding service.
• Set up and break down multiple lift mazes daily.
• Train new employees and ensure policy compliance.
• Conduct crowd control and uphold safety standards.
• Maintain professional appearance and demeanor.

Skills

Leadership

Ticket Checking Lead

Customer service

Ski/Snowboard

Job description

Crystal Mountain in Washington is seeking a Lead Ticket Checker to supervise ticket checkers across lifts, ensuring efficient operations and exceptional guest service. The role requires leadership, ski/snowboard familiarity, and strong communication, with housing eligibility for some positions.

You will train new staff, coordinate lift maze setup, and maintain safety and policy compliance while delivering a top-notch guest experience in all weather conditions.