Lead Teller & Branch Training Coach

Dime Bank; East Lyme (CT); On-site; USD 54,000 - 68,000; Full time

Job summary

Dime Bank in East Lyme, CT seeks a Head Teller to lead the teller team and ensure high-quality service. You will handle daily transactions, supervise staff, and model accurate cash handling.

You will identify customer needs, refer products, and support Branch goals while adhering to bank policies. A high school diploma and 1–2 years of relevant experience are required.

This role offers full-time hours at our East Lyme branch with opportunities for mentorship and growth within the community.

Qualifications

• Requires a high school diploma or equivalent.
• 1–2 years of relevant teller/bank experience.
• Ability to follow policies, procedures and confidentiality.

Responsibilities

• Supervises tellers and supports Branch Manager in HR tasks.
• Processes a wide range of customer transactions with accuracy.
• Provides on‑the‑job training for new tellers.
• Promotes bank products and referrals based on customer needs.
• Balances cash and assists with end‑of‑day reporting.
• Fills in at other branches as needed.

Skills

Supervisory

Customer service

Cross-selling

Cash handling

Bank procedures

Training mentoring

Education

High school diploma

Job description

Dime Bank in East Lyme, CT seeks a Head Teller to lead the teller team and ensure high-quality service. You will handle daily transactions, supervise staff, and model accurate cash handling.

You will identify customer needs, refer products, and support Branch goals while adhering to bank policies. A high school diploma and 1–2 years of relevant experience are required.

This role offers full-time hours at our East Lyme branch with opportunities for mentorship and growth within the community.