Lead Teller & Branch Performance Coach

KeyBank; Cleveland (OH); On-site; USD 25,830 - 34,440; Full time

Job summary

KeyBank in Cleveland, Ohio is seeking a Lead Teller to enhance client relationships and resolve servicing issues. This role involves coaching tellers, ensuring compliance, and managing the teller line's daily activities. Candidates must have at least 3 years of client relationship skills and cash handling experience.

The successful candidate will enjoy a competitive hourly rate ranging from $18.75 to $25.00, depending on experience. KeyBank offers a range of benefits to eligible employees.

Qualifications

• Minimum 3 years in client relationship management.
• 3 years of experience in cash handling.
• Knowledge of PC with Windows applications.

Responsibilities

• Assist clients in achieving financial goals through tools.
• Coach and lead tellers for effective operations.
• Handle day-to-day operations of the teller line.

Skills

Client relationship skills

Cash handling

Sales and service skills

Time management

Knowledge of banking regulations

Education

High School Diploma or GED

Job description

KeyBank in Cleveland, Ohio is seeking a Lead Teller to enhance client relationships and resolve servicing issues. This role involves coaching tellers, ensuring compliance, and managing the teller line's daily activities. Candidates must have at least 3 years of client relationship skills and cash handling experience.

The successful candidate will enjoy a competitive hourly rate ranging from $18.75 to $25.00, depending on experience. KeyBank offers a range of benefits to eligible employees.