Lead Teller & Client Experience Coach

KeyBank; Darlington Corners (PA); On-site; USD 25,830 - 34,440; Full time

Benefits offered by this job

Incentive compensation

Comprehensive benefits package

Job summary

A leading financial institution is seeking a Lead Teller to enhance client relationships and manage branch operations. Responsibilities include coaching Tellers, resolving complex client issues, and ensuring compliance with regulations. Candidates must have at least 3 years of cash handling and client service experience, with a high school diploma or equivalent required. This position offers a competitive hourly wage ranging from $18.75 to $25.00, depending on experience and location.

Qualifications

• 3+ years of demonstrated client relationship skills required.
• 3+ years’ experience in cash handling required.
• Ability to lead and motivate a team.

Responsibilities

• Provide exceptional client service in branch.
• Manage teller functions and coaching.
• Transition clients to Bankers for financial discussions.

Skills

Client relationship skills

Cash handling

Sales and service skills

Strong work ethic

Time management skills

Education

High School Diploma or equivalent

Tools

Windows-based applications

Job description

A leading financial institution is seeking a Lead Teller to enhance client relationships and manage branch operations. Responsibilities include coaching Tellers, resolving complex client issues, and ensuring compliance with regulations. Candidates must have at least 3 years of cash handling and client service experience, with a high school diploma or equivalent required. This position offers a competitive hourly wage ranging from $18.75 to $25.00, depending on experience and location.