Bank Teller & Sales-Driven Client Advocate

Peoples Bank; Huntington (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is seeking a customer-focused teller to provide exceptional service, process deposits and transactions, and identify opportunities to refer customers to business partners. You will build relationships, meet referral goals, and uphold security and compliance standards.

The role requires a High School Diploma or GED, at least 1 year in customer service, and reliable transportation with the ability to lift up to 25 lbs. Travel to other branches may be required.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Ability to work in a fast-paced environment with accuracy.
• Proficient in basic computer operations and standard applications.
• Excellent verbal and written communication skills.
• Positive and professional attitude.
• Proven team player.
• Trustworthy and confidential behavior.
• Daily reliable transportation.
• Must be able to lift up to 25 lbs.
• Occasional travel to attend internal education and meetings.

Responsibilities

• Deliver superior customer service with a friendly demeanor and willing attitude.
• Develop and retain the customer base; greet customers by name; respond promptly to inquiries.
• Maintain trust and confidentiality of customer information.
• Process deposits and cash transactions; verify amounts and endorsements.
• Handle complex teller transactions and resolve customer issues.
• Identify customer needs and refer to appropriate partners; follow up on resolutions.
• Make sales calls to clients and prospects; log activities in Salesforce.
• Meet or exceed sales referral goals and maintain product knowledge.
• Follow security, risk management, and compliance standards.
• Complete required training and maintain branch schedule and dress code.

Skills

Customer service

Sales

Cash handling

Communication skills

Team player

Reliability

Education

High School Diploma or GED

Tools

Salesforce

Job description

Peoples Bank is seeking a customer-focused teller to provide exceptional service, process deposits and transactions, and identify opportunities to refer customers to business partners. You will build relationships, meet referral goals, and uphold security and compliance standards.

The role requires a High School Diploma or GED, at least 1 year in customer service, and reliable transportation with the ability to lift up to 25 lbs. Travel to other branches may be required.