Lead Teller & Branch Coach

Peoples-Bank; Lewisburg (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Peoples Bank in Lewisburg, WV is seeking a Regular Full Time Teller to manage daily branch teller operations, open deposits, and process transactions with accuracy. You will coach tellers, meet referral goals, and support audits while delivering outstanding customer service.

The role requires strong communication, reliability, and the ability to work across branches as needed, contributing to a trusted, community-focused bank culture.

Qualifications

• High School Diploma or GED required.
• 1+ years related work experience in customer service.
• Ability to work in a fast-paced environment with accuracy.
• Trustworthy and confidential behavior is essential in this role.
• Proficient in basic computer operations and with the ability to quickly learn job-specific software.
• Excellent verbal and written communication skills.
• Daily flexible and reliable transportation.

Responsibilities

• Lead by example and manage day-to-day operations of the branch teller line.
• Schedule teller line coverage and oversee referral goals and standards.
• Assist in audit preparation and ensure policies are followed.
• Provide coaching to develop teller staff and support branches.
• Open deposits, process teller transactions, and upsell bank products.
• Maintain transaction accuracy and handle customer service resolutions.

Skills

Customer service

Communication skills

Team player

Attention to detail

Dependability

Education

High School Diploma or GED

Tools

Windows

Microsoft Excel

Microsoft Word

Job description

Peoples Bank in Lewisburg, WV is seeking a Regular Full Time Teller to manage daily branch teller operations, open deposits, and process transactions with accuracy. You will coach tellers, meet referral goals, and support audits while delivering outstanding customer service.

The role requires strong communication, reliability, and the ability to work across branches as needed, contributing to a trusted, community-focused bank culture.