Sales-Driven Teller: Customer Service Pro

Peoples Bank; Buckhannon (WV); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Employee stock purchase plan

Education assistance programs

Paid vacation and holidays

And more

Job summary

Peoples Bank is seeking a customer-focused Associate at our Buckhannon, WV area branch to deliver exceptional service and support. You will open deposits, handle teller transactions, and promote bank products while helping customers achieve their financial goals.

Role requires at least 1 year in customer service, strong communication, and the ability to work in a fast-paced environment. Travel within branches may be necessary; adherence to policies and confidentiality is essential.

Qualifications

• High School Diploma or GED and at least 1 year in customer service.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Proficient in basic computer operations and standard applications.
• Excellent verbal and written communication; trustworthy and confidential.

Responsibilities

• Deliver superior customer service with a friendly demeanor and problem resolution.
• Open deposit accounts, process complex teller transactions, and sell bank products.
• Assist customers with maintenance requests and refer to business partners as needed.
• Research and resolve customer issues; follow up on resolutions.
• Make sales calls and meet referral goals; record activities in Salesforce.
• Maintain confidentiality and follow security, risk, and compliance standards.

Skills

Customer service

Communication

Team player

Attention to detail

Education

High School Diploma or GED

1-year related work experience

Tools

Salesforce

Job description

Peoples Bank is seeking a customer-focused Associate at our Buckhannon, WV area branch to deliver exceptional service and support. You will open deposits, handle teller transactions, and promote bank products while helping customers achieve their financial goals.

Role requires at least 1 year in customer service, strong communication, and the ability to work in a fast-paced environment. Travel within branches may be necessary; adherence to policies and confidentiality is essential.