Lead Technology Product Management – Next-Gen Ops

ITSMF; Fort Worth (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Employee discounts

Job summary

American Airlines is seeking a Manager, Technology Product Management to lead the strategy, design, and implementation of next-generation operational solutions within the IOC division. You will manage a team of Product Owners and partner with stakeholders across product and technology teams to translate business needs into actionable deliverables.

You will guide future-state workflows, drive organizational change, and ensure outcomes deliver measurable value to operations, with a focus on

Qualifications

• Bachelor’s degree in related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery work experience.
• Experience working in a product model that promotes better customer experience.

Responsibilities

• Lead, mentor and coach Product Owners (direct reports) enabling further growth and success.
• Influence stakeholders on the Product Strategy aligned to the Product Group (our portfolio).
• Utilize data models and analytics to inform product decisions and backlog prioritization.
• Define product objectives and key results aligned to Product Strategy.
• Present rationale for strategy, roadmap items and OKRs to leadership.
• Collaborate with UX, Technology, Vendors, Risk, Compliance, Security and other teams to deliver solutions.
• Practice agile discovery and value delivery across multi-phase transformations.

Skills

Product strategy

Stakeholder management

Agile product management

Data analytics

DevOps practices

A/B testing

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

Agile PM tools

Job description

American Airlines is seeking a Manager, Technology Product Management to lead the strategy, design, and implementation of next-generation operational solutions within the IOC division. You will manage a team of Product Owners and partner with stakeholders across product and technology teams to translate business needs into actionable deliverables.

You will guide future-state workflows, drive organizational change, and ensure outcomes deliver measurable value to operations, with a focus on