Lead Technical Program Manager - AI-Driven Delivery

JPMorganChase

Plano (TX)

On-site

USD 140,000 - 190,000

Full time

7 days ago

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Job summary

Chase is seeking a Lead Technical Program Manager in Consumer & Community Banking - Technology to guide complex technology initiatives and drive on-time delivery. You will lead cross-functional teams, leverage AI-enabled tools for planning and governance, and manage budgets and risk to align with business goals.

The role requires strong stakeholder management, technical proficiency, and experience with networking and infrastructure.

Qualifications

5+ years of experience or equivalent expertise in technical program management in a large organization.
Experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations, escalating when uncertain and following data handling expectations.
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
Proficiency in one or more programming languages with a firm grasp of fundamental web/internet relationships.
JIRA subject matter expertise.
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
Proven track record of experience in Networking and Infrastructure - firewalls and submitting requests via ACM (Application Connectivity Manager).
Familiarity with Akamai and F5 as it relates to PSaaS.
Working knowledge of IP addressing and subnetting.

Responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team.
Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.