Lead Table Games Supervisor - Guest Experience & Integrity

Caesars Entertainment Corp; Las Vegas (NV); In loco; USD 52.000 - 78.000; Tempo pieno

Descrizione del lavoro

Caesars Palace in Las Vegas is seeking a Table Games Floor Supervisor to oversee the operation of table games during shifts, with emphasis on guest service and game integrity. You will supervise staff, resolve guest issues, and promote loyalty programs while ensuring compliance with regulations.

The role requires 3–5 years casino experience, strong leadership and communication skills, and the ability to work any shift. A neat appearance is expected and licensing requirements apply.

Competenze

• Minimum age 21; High School diploma or equivalent.
• 3–5 years casino experience as Floor Service Supervisor.
• Knowledge of multi-games a plus.
• Strong customer relations, leadership, and communication.
• English reading/writing/speaking required.
• Willing to work any day of the week and any shift.
• Present a well-groomed appearance.
• Alcohol NV and Gaming License required.

Mansioni

• Supervise operation of table games during shift with emphasis on guest service.
• Verify game integrity and security of departmental assets.
• Coach and motivate assigned personnel.
• Promote guest development and Total Rewards cards.
• Maintain knowledge of table game rules, counts, and procedures.
• Resolve disputes with guests and escalate as needed.
• Attend mandatory department meetings.

Conoscenze

Customer relations

Leadership

Communication

Teamwork

Formazione

High School diploma or equivalent

College degree preferred

Descrizione del lavoro

Caesars Palace in Las Vegas is seeking a Table Games Floor Supervisor to oversee the operation of table games during shifts, with emphasis on guest service and game integrity. You will supervise staff, resolve guest issues, and promote loyalty programs while ensuring compliance with regulations.

The role requires 3–5 years casino experience, strong leadership and communication skills, and the ability to work any shift. A neat appearance is expected and licensing requirements apply.