Table Games Supervisor — Guest Experience & Team Leader

Caesars Entertainment; Stateline (NV); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Caesars Entertainment is seeking a Table Games Supervisor to create an exciting guest experience at its Stateline property and to protect casino assets. This role requires strong leadership to manage staff and ensure exceptional service. A high school diploma is required, with 2+ years of dealing experience and excellent English communication.

The incumbent must model integrity and drive staff development. The successful candidate will supervise table games operations, resolve guest disputes,

Qualifikationen

• Two or more years dealing experience preferred, with excellent guest service background
• Fluent in English with good verbal and written communication
• Ability to hire, train, and supervise staff to improve performance
• Ability to add accurately and figure payoffs
• Ability to uphold integrity in all situations in a regulated business

Aufgaben

• Actively build and retain customer relations.
• Hire, train, motivate, evaluate, and supervise assigned personnel; coach for success.
• Demonstrate knowledge of all table games, house rules, and counting procedures.
• Ensure coin and check racks are filled at all times.
• Settle disputes with guests in the Table Games area; escalate complex cases.
• Develop guest opportunities by interacting with guests and making comp decisions.

Kenntnisse

Guest relations

Team leadership

Table games knowledge

Dispute resolution

Communication

Integrity

Ausbildung

High School Diploma or equivalent

College Degree preferred

Jobbeschreibung

Caesars Entertainment is seeking a Table Games Supervisor to create an exciting guest experience at its Stateline property and to protect casino assets. This role requires strong leadership to manage staff and ensure exceptional service. A high school diploma is required, with 2+ years of dealing experience and excellent English communication.

The incumbent must model integrity and drive staff development. The successful candidate will supervise table games operations, resolve guest disputes,