Lead Surgery Scheduler: OR Scheduling Leader

CareerArc; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Banner University Medical Center - Phoenix is seeking a Lead Surgery Scheduler to manage surgical, cardiovascular, and obstetrical case bookings using Cerner Schedule Book in a high-acuity environment. You will review processes, train staff, and collaborate closely with OR teams and physicians.

The role leads a team of Surgery Schedulers, requires 3–5 years of scheduling experience and a high school diploma, and demands strong organizational and communication skills.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• 3-5 years of surgery scheduling experience; preferably in hospital OR scheduling or physician office scheduling setting.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Excellent organizational skills, as well as effective human relations and communication skills.
• Ability to maintain accurate statistical records, gather data, and produce reports.
• Proficiency with word processing and spreadsheet software; ability to use computerized scheduling systems.

Responsibilities

• Provides training and mentorship to Surgery Schedulers within the department. Provides leadership, suggests process improvements, and serves as a resource for complex and sensitive surgery scheduling accounts.
• Verifies Surgery Schedulers are acquiring current orders, authorization numbers, patient history and physicals, results of laboratory tests, etc. in a timely manner.
• Builds strong working relationships with Surgery Schedulers, Physicians, Leadership and Hospital OR scheduling staff. Serves as the liaison between departments.
• Assesses and identifies skills, competencies and areas of learning and instruction for new hires and existing Surgery Schedulers. Assists with the development of education and training within the specified area in collaboration with department leadership.
• Continuously observes the surgery scheduling process for the department and makes recommendations for improvement. Identifies reasons for case cancellation and recommends plans to counter the cancellations in the department.
• This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

Job description

Banner University Medical Center - Phoenix is seeking a Lead Surgery Scheduler to manage surgical, cardiovascular, and obstetrical case bookings using Cerner Schedule Book in a high-acuity environment. You will review processes, train staff, and collaborate closely with OR teams and physicians.

The role leads a team of Surgery Schedulers, requires 3–5 years of scheduling experience and a high school diploma, and demands strong organizational and communication skills.