Lead Support Worker

Allscreens Nationwide Ltd; Colchester (VT); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Overtime uplift

Flexible shifts

30 days annual leave

Career progression

Salary advance

Discounts

Life insurance

Company pension

Industry training

Enhanced DBS paid

Job summary

Dimensions Group in Colchester is seeking a Lead Support Worker to empower individuals and mentor a team across five homes. You’ll deliver hands-on, person-centred support while coaching colleagues to achieve meaningful goals.

The role requires flexibility for weekends/bank holidays and a full UK driving licence with own car. You’ll help people build independence, support daily routines, and work within a values-based, regulated environment.

Responsibilities

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Coach and mentor support workers, share best practice and foster a positive team culture.
• Contribute to support reviews, drive continuous improvement and ensure practices align with company values.

Job description

Bring your passion, leadership and heart to a role where your impact truly counts. As a Lead Support Worker, you'll help others grow - both the people we support and the colleagues you'll coach along the way. With the support of your locality management team, you'll empower others to achieve meaningful goals, build independence and create positive change every single day.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 - our eighth consecutive year of recognition.

About the role

• Full time - 37.5 hours per week
• Full UK driving licence with own car essential.

As a Lead Support Worker, you'll play a vital role in ensuring the people we support receive high-quality, person-centred support. Working closely with your Locality Manager and Assistant Locality Manager, you'll be supported in your role while becoming a trusted role model for your colleagues. This position offers a rewarding blend of hands on support and leadership, giving you the opportunity to make a real difference every day.

No two days will be the same. You'll support individuals to build their independence, develop new skills and make meaningful choices about their lives. Using approaches such as Activate and Active Support, you'll help set and achieve personalised goals, recognising opportunities for growth in everyday moments. You'll also provide practical support with daily routines, including personal care, medication, meal preparation, shopping and maintaining a comfortable home environment, always ensuring individuals feel respected and in control of their support.

Alongside your direct support responsibilities, you'll play a key role in developing your team. You'll coach and mentor support workers, share best practice, provide thoughtful feedback and help foster a positive, inclusive team culture. You'll contribute to support reviews, drive continuous improvement and ensure all practices align with Dimensions' values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your success.

Flexibility is essential in this role. As a Lead Support Worker, you'll work across all five homes in the Colchester area, covering a range of shifts including weekends and bank holidays.

This role may also be recognised in other organisations as a Senior Support Worker position.

About you

• Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
• Communicate clearly, offer constructive feedback, and naturally lead by example.
• Build strong, trusting relationships with families, colleagues and the people we support.
• Are open to learning, willing to try new approaches and committed to good, consistent practice.
• Appreciate being part of a team where everyone's ideas and contributions matter.
• Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.
• The ability to stay calm under pressure and make thoughtful decisions.
• Motivation to help people build independence and confidence, whether they are colleagues or the people we support.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Company: Dimensions
Salary: £27,394.63 - £27,394.63
Hours: Full-time
Location: Colchester, CO3 9EU
Working pattern: On-site
Job type: Permanent
Posting date: 20 Jul 2026
Closing date: 19 Aug 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Residential Support Worker

£15 to £17.22 per hour

TeacherActive Ltd

On-site Permanent Full time

Support Worker (Ashfield Place)

£12.71 to £13.21 per hour

ivolve care & Support

Eight Ash Green

On-site Permanent Full time

Night Support Worker (International House)

£12.71 to £13.21 per hour

ivolve care & Support

Colchester

On-site Permanent Full time Browse more jobs