Team Member

Chuze Fitness; El Paso (TX); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

401k

CPR/First Aid Training

Free gym membership

Discounts on purchases

Training and growth opportunities

Full-time perks available

Job summary

Chuze Fitness in El Paso, TX, is seeking a friendly team member to welcome members, assist with sign-ups, tours, and inquiries. You will help keep the gym spotless, handle POS transactions, and support billing issues as needed.

Responsibilities include member concierge duties, tours, phone etiquette, and maintaining overall space presentation. Training and growth opportunities are offered, with full-time perks available for eligible positions.

Qualifications

• Excellent customer service and communication skills.
• Friendly and sociable demeanor with a strong work ethic.
• English proficiency and ability to assist members and guests.

Responsibilities

• Welcome, greet, and interact with all members, prospective members, and guests.
• Provide information, facilitate tours, and assist with sign-ups.
• Maintain gym cleanliness and presentation throughout shifts.
• Process membership sign-ups, answer phones, and handle POS transactions.
• Assist with billing issues and escalate when needed.
• Attend scheduled team meetings and complete LMS trainings.
• Educate members on amenities, programs, and equipment use.
• Prepare smoothies when applicable and ensure quality standards.

Skills

Customer service

Communication

Hospitality

Team player

Bilingual not required

Tools

POS (Point-of-Sale)

Job description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $12.25 - $13.17 / hour; based on experience

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Responsibilities Include But Are Not Limited To The Following

• Welcome, greet, and interact with all members, prospective members, and guests
• Provide membership information and facilitate tours
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
• Assist with billing issues and disputes and elevate to leadership when needed
• Regularly review and complete all training materials and updates in the Learning Management System (LMS)
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
• Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
• Attend and participate in regularly scheduled team meetings

Perks & Benefits

• 401k
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Free Chuze Fitness Membership
• Discounts on retail and smoothie purchases and through vendor partners
• Training and growth opportunities
• Additional perks and benefits available for full-time employees

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs