Lead Store Experience & Sales Keyholder

Bath & Body Works

Oxford (MS)

On-site

USD 17,000 - 22,000

Full time

4 days ago
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Benefits offered by this job

DailyPay
40% merchandise discount
Tuition-free education via Guild
Well-being benefits

Job summary

Bath & Body Works is seeking a Key Holder to support the execution of sales plans and store operations. You’ll help deliver exceptional customer experiences, coach teams, and ensure store standards and policies are followed. The role involves leading by example, training staff, and coordinating daily opening/closing routines.

The position emphasizes product knowledge, customer engagement, and adherence to safety standards in a fast-paced retail environment.

Qualifications

  • Customer-first based retail mindset.
  • Ability to coach associates and provide feedback.
  • Strong communication and conflict-resolution skills.

Responsibilities

  • Lead customer experiences and selling behaviors.
  • Act as Manager on Duty when scheduled.
  • Provide feedback to managers and support store goals.
  • Demonstrate product knowledge and brand policies.
  • Set daily shift goals and run opening/closing routines.
  • Build connections with customers and make personalized recommendations.
  • Assist with floorset execution and visual presentation.
  • Maintain safety, cleanliness and store standards.

Skills

Customer-first mindset
Leadership
Sales experience
Effective communication
Coaching others
De-escalation

Education

High school diploma or GED

Job description

Bath & Body Works is seeking a Key Holder to support the execution of sales plans and store operations. You’ll help deliver exceptional customer experiences, coach teams, and ensure store standards and policies are followed. The role involves leading by example, training staff, and coordinating daily opening/closing routines.

The position emphasizes product knowledge, customer engagement, and adherence to safety standards in a fast-paced retail environment.

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