Lead Specialty Coffee Unit Manager

Nordstrom Inc; Charlotte (NC); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Off

Employee Discount

Job summary

Nordstrom, Inc. in Charlotte, NC is seeking a Manager in Training to lead a store unit, coach a team, and drive exceptional customer service while learning all aspects of running a successful unit.

You will participate in a comprehensive Manager in Training program, hire and motivate the crew, implement store strategy, and manage costs. A passion for beverages/food is valued, with 2+ years in coffee bar or upscale restaurant management.

Qualifications

• Experience delivering exceptional customer service in fast-paced environments.
• Ability to coach and mentor a crew to achieve service goals.
• Strong communication and basic accounting skills.

Responsibilities

• Coach, mentor and develop a team to deliver outstanding customer service.
• Support store strategy, compliance and productivity while controlling costs.
• Participate in the Manager in Training program to learn every aspect of running a unit.
• Maintain flexible schedule to meet business needs.

Skills

Coaching

Customer service

Communication

Flexibility

Budget awareness

Education

Food handler's card

Tools

POS systems

Job description

Nordstrom, Inc. in Charlotte, NC is seeking a Manager in Training to lead a store unit, coach a team, and drive exceptional customer service while learning all aspects of running a successful unit.

You will participate in a comprehensive Manager in Training program, hire and motivate the crew, implement store strategy, and manage costs. A passion for beverages/food is valued, with 2+ years in coffee bar or upscale restaurant management.