Specialty Coffee Unit Lead - Coach & Customer Experience

Nordstrom; Pittsburgh (Allegheny County); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

merchandise discount

Job summary

Nordstrom in the United States is seeking a Manager in Training to lead a unit, coach and mentor a team, and drive outstanding customer experiences while aligning with store strategy.

You will complete a comprehensive Manager in Training program, hire and motivate a crew, and help maintain productivity and cost control while keeping customers happy. The role offers a competitive pay range of $43,500 to $70,000 annually, depending on location and experience.

Qualifications

• Knowledge about fresh beverages and quality food, with a keen interest in learning more.
• Passion for delivering exceptional customer service.
• Thrived in a fast-paced environment and embraced working a flexible schedule.
• A food handler’s card where required by local and state regulations.
• Solid communications skills and basic accounting skills.
• Specialty Coffee only: Been there and done that for 2+ years in coffee bar management.
• Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management.

Responsibilities

• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit
• Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service
• Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Job description

Nordstrom in the United States is seeking a Manager in Training to lead a unit, coach and mentor a team, and drive outstanding customer experiences while aligning with store strategy.

You will complete a comprehensive Manager in Training program, hire and motivate a crew, and help maintain productivity and cost control while keeping customers happy. The role offers a competitive pay range of $43,500 to $70,000 annually, depending on location and experience.