Coffee Manager: Lead Team & Elevate Guest Experience

Nordstrom Inc; Frisco (TX); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. is seeking a Manager in Training to lead a fast-paced unit with a focus on service excellence and strong team development. You will coach staff, implement store strategy, and balance customer satisfaction with productivity and cost controls.

The role calls for flexibility, effective communication, and a background in hospitality or restaurant management. Training and career growth are emphasized as core elements of this program.

Qualifications

• Knowledge about fresh beverages and quality food.
• Passion for delivering exceptional customer service.
• Thrived in a fast-paced environment and embraced flexible scheduling.
• A food handler’s card where required by local/state regulations.
• Solid communications skills and basic accounting skills.
• Specialty Coffee: 2+ years in coffee bar management.
• Restaurant: 2+ years in full-service, upscale restaurant management.

Responsibilities

• Hire, train, manage and motivate a crew to deliver great service.
• Support unit success by keeping customers happy and costs down.
• Complete a comprehensive Manager in Training program covering operations.

Skills

Customer service

People management

Communication

Flexible schedule

Food handler's card

Accounting basics

Coffee bar management

Restaurant management

Job description

Nordstrom Inc. is seeking a Manager in Training to lead a fast-paced unit with a focus on service excellence and strong team development. You will coach staff, implement store strategy, and balance customer satisfaction with productivity and cost controls.

The role calls for flexibility, effective communication, and a background in hospitality or restaurant management. Training and career growth are emphasized as core elements of this program.