Specialty Coffee Unit Manager — Lead, Train & Delight Guests

Nordstrom, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Merchandise Discount

Job summary

Nordstrom, Inc. in Pittsburgh, PA is seeking a Specialty Coffee Manager at Ross Park to lead a busy coffee unit and deliver outstanding customer experiences.

You will coach staff, model service excellence, and drive sales while maintaining quality beverages and a welcoming atmosphere. The role requires 2+ years in coffee bar management or related foodservice leadership, strong communication skills, and a flexible schedule in a fast-paced environment.

Qualifications

• Knowledge about fresh beverages and quality food, with a keen interest in learning more
• Passion for delivering exceptional customer service
• Thrived in a fast-paced environment and embraced working a flexible schedule
• A food handler’s card where required by local and state regulations
• Specialty Coffee only: Been there and done that for 2+ years in coffee bar management
• Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management

Responsibilities

• Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service
• Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Skills

Specialty Coffee

Customer service

Communication skills

Accounting basics

Job description

Nordstrom, Inc. in Pittsburgh, PA is seeking a Specialty Coffee Manager at Ross Park to lead a busy coffee unit and deliver outstanding customer experiences.

You will coach staff, model service excellence, and drive sales while maintaining quality beverages and a welcoming atmosphere. The role requires 2+ years in coffee bar management or related foodservice leadership, strong communication skills, and a flexible schedule in a fast-paced environment.