Specialty Coffee Bar Manager: Lead, Train & Delight Guests

Nordstrom; San Francisco (CA); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid time off

Life insurance

Disability insurance

Merchandise discount

EAP resources

Job summary

Nordstrom in San Francisco is seeking a Manager in Training to lead a store unit, acting as coach, mentor and customer experience guru while driving business results.

You’ll complete a comprehensive training program, hire and develop a team of pros, implement the store strategy, uphold procedures and keep productivity high while costs stay down. The role requires flexibility, a passion for exceptional service and a readiness to learn every facet of store operations.

Qualifications

• Knowledge about fresh beverages and quality food; eager to learn more.
• Passion for delivering exceptional customer service.
• Thrived in a fast-paced environment; willing to work a flexible schedule.
• Food handler’s card required where applicable by local/state regulations.
• Strong communication skills and basic accounting skills.
• 2+ years in coffee bar management (Specialty Coffee only).
• 2+ years in full service, upscale restaurant management (Restaurant only).

Responsibilities

• Complete a comprehensive Manager in Training program covering all aspects of running a successful unit.
• Hire, train, manage and motivate a crew to deliver outstanding customer service.
• Support unit success by maintaining customer satisfaction, implementing store strategy, and controlling costs.

Skills

Customer service

Communication

Flexibility

Food safety

Restaurant management

Coffee shop management

Education

Food handler's card

Job description

Nordstrom in San Francisco is seeking a Manager in Training to lead a store unit, acting as coach, mentor and customer experience guru while driving business results.

You’ll complete a comprehensive training program, hire and develop a team of pros, implement the store strategy, uphold procedures and keep productivity high while costs stay down. The role requires flexibility, a passion for exceptional service and a readiness to learn every facet of store operations.