Lead, Sorting Systems Implementation & Operations

TikTok; Fontana (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

TikTok Shop's Supply Chain & Logistics is hiring an Operations Manager to oversee on-site O&M of automated sorting equipment across multiple sites in the Fontana area. The role requires an electromechanical background, strong leadership, and the ability to drive standardization, risk management, and scalable operations.

You will lead installation, commissioning, and maintenance programs, collaborate with IT for WCS/WMS integration, and coordinate with vendors to ensure high equipment uptime and

Qualifications

• Bachelor’s degree or above in Mechanical Automation, Mechatronics, Electrical Engineering, or related fields.
• 3+ years of hands-on experience in installation, commissioning, and O&M of automated sorting equipment.
• Proficient in sorting equipment principles; familiar with PLC logic, sensor applications, and mechanical transmission systems.
• Understanding of sorting system (WCS/WMS) interaction logic; capable of troubleshooting complex hardware-software integration issues.
• Systematic thinking with the ability to derive systemic solutions from individual issues; strong risk identification and pre-warning capabilities.
• High sense of responsibility; respond promptly; excellent communication and multi-party coordination skills.

Responsibilities

• Lead installation, commissioning, and acceptance testing of sorting equipment (cross-belt, shoe, swivel wheel sorters).
• Establish and optimize equipment maintenance systems; develop preventive maintenance plans to meet OEE targets.
• Respond promptly to technical anomalies; develop a fault knowledge base and use data analysis for risk warning and prevention.
• Drive equipment modifications and process optimizations based on electromechanical logic; collaborate with IT for WCS/WMS integration.
• Manage third-party maintenance teams and coordinate with vendors for spare parts and high-level technical support.

Skills

Team leadership

Problem solving

Communication

Risk assessment

Multi-party coordination

On-site operations management

Education

Bachelor’s degree in Mechanical Automation, Mechatronics, Electrical Engineering, or related fields

Tools

PLC logic

Sensor applications

WCS/WMS integration

Job description

TikTok Shop's Supply Chain & Logistics is hiring an Operations Manager to oversee on-site O&M of automated sorting equipment across multiple sites in the Fontana area. The role requires an electromechanical background, strong leadership, and the ability to drive standardization, risk management, and scalable operations.

You will lead installation, commissioning, and maintenance programs, collaborate with IT for WCS/WMS integration, and coordinate with vendors to ensure high equipment uptime and