Lead Software Engineer, SRE & Automation

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k) with match

Pension and stock purchase plans

Paid time off & holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Software Engineer Lead to join the Site Reliability Technology Engineering team in Pittsburgh, Dallas, or Strongsville. The role focuses on reliability, performance, and availability of enterprise platforms, with automation and production support across Linux/Windows environments.

You will mentor junior engineers, improve monitoring, and contribute to dashboards and incident response practices to strengthen overall system stability.

Qualifications

• Working knowledge of Linux and Windows Server administration.
• Strong troubleshooting and root cause analysis skills (logs, system performance, networking basics).
• Experience supporting production environments / IT operations.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and mentor junior team members.

Responsibilities

• Monitor system health, performance, and availability using observability tools (logs, metrics, dashboards).
• Perform advanced troubleshooting across infrastructure, applications, and servers (Linux/Windows).
• Execute and improve operational procedures, system checks, and production support processes.
• Develop and maintain automation scripts to improve efficiency and reduce manual effort.
• Contribute to dashboards, alert tuning, and monitoring enhancements.
• Document incidents, root cause findings, and runbooks.
• Partner with engineering and SRE teams to improve system reliability and stability.

Skills

Linux

Windows Server

PowerShell

Python

Troubleshooting

Observability

Monitoring

Automation

Scripting

AWS

Azure

System administration

Logs & metrics

Dashboards

SRE

Reliability engineering

Education

Bachelor's degree

Tools

Elastic

Dynatrace

Job description

PNC Financial Services Group, Inc. is seeking a Software Engineer Lead to join the Site Reliability Technology Engineering team in Pittsburgh, Dallas, or Strongsville. The role focuses on reliability, performance, and availability of enterprise platforms, with automation and production support across Linux/Windows environments.

You will mentor junior engineers, improve monitoring, and contribute to dashboards and incident response practices to strengthen overall system stability.