Lead, Small Business Loan Closings

United Community Bank

Cleveland Forest (SC)

On-site

USD 42,000 - 64,000

Full time

4 days ago
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Job summary

United Community Bank is seeking a Loan Closings Team Lead for the SBG Loan Closing function. The role combines advanced technical loan closing expertise with day-to-day team leadership to guide processes, training, and risk controls.

You will coordinate workflow, monitor production, coach staff, and ensure adherence to procedures and service standards while supporting management initiatives. This position requires mentoring staff, improving quality, and ensuring compliance.

Qualifications

  • Experience in Small Business/Commercial Loan Closing and documentation.
  • Quality assurance reviews of loan operation functions.
  • Knowledge of regulatory regulations relevant to loan closing.

Responsibilities

  • Coordinate daily workflow and assignments to meet service-level expectations.
  • Monitor production, pipeline status, turnaround times, and workload distribution.
  • Escalate routine operational and customer service issues.
  • Provide day-to-day guidance on procedures and system functionality.
  • Coach team members and promote adherence to policies and quality standards.
  • Support process improvements and document updates.

Skills

Loan closing expertise
Team leadership
Regulatory knowledge
Vendor documents
Process improvement
Coaching/mentoring
Root cause analysis
Communication
Workflow management
Quality assurance

Education

Bachelor's degree

Tools

Microsoft Outlook
Microsoft Word
Microsoft Excel
SharePoint

Job description

United Community Bank is seeking a Loan Closings Team Lead for the SBG Loan Closing function. The role combines advanced technical loan closing expertise with day-to-day team leadership to guide processes, training, and risk controls.

You will coordinate workflow, monitor production, coach staff, and ensure adherence to procedures and service standards while supporting management initiatives. This position requires mentoring staff, improving quality, and ensuring compliance.

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