Lead, Commercial Loan Processing

Summit Credit Union; Village of Cottage Grove (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Summit Credit Union is seeking a leader to direct and manage the Loan Processing department within Business Services. The role focuses on training and developing the team to deliver best-in-class loan closing experiences for members.

The position requires overseeing due diligence, regulatory compliance, and efficient, accurate document packages. Strong leadership, policy knowledge, and independent decision-making are essential for success in a fast-paced, member-focused environment.

Qualifications

• Bachelor's Degree in Business Administration or a related field.
• Minimum of 5 years' work experience in a financial institution, with knowledge of commercial operations and related functions or combination of applicable work experience and education.
• Demonstrated leadership skills with at least 3 years' experience managing an operational team.
• Thorough understanding of loan policy and regulatory requirements, lending procedures, and related documentation.
• Strong ability to work independently with minimal supervision, make logical decisions and carry out decisions made.
• Detail oriented with strong organization and process skills; ability to develop and lead to accountability metrics.
• Ability to think critically and communicate effectively with a variety of people, both in writing and verbally.
• Ability to work under pressure and maintain professionalism, respect and courtesy.
• Ability to work in a multi-task, time sensitive environment where deadlines are critical.
• Excellent interpersonal skills, required to develop strong relationships with business members and internal colleagues and team.
• Demonstrated skills in keeping pace with and managing through change.
• Working knowledge of Microsoft Word, Outlook and intermediate knowledge of Excel.
• Promotes the Credit Union's products and services and contributes to the fulfillment of Credit Union goals and objectives.

Responsibilities

• Assigns loan requests to the team based on skill and difficulty, reviews loan document packages, and monitors the commercial loan pipeline to assure that loans are flowing through the pipeline effectively to meet lender and member expectations.
• Provides training and oversight of the due diligence processes.
• Ensures closing due dates, regulatory requirements, Credit Union Policy, and safe/prudent financial institution practices are being followed.
• Work with the VP- Business Services Credit & System Operations, to ensure workflows are followed and suggest improvements when needed.
• Responsible for writing or delegating creation of departmental procedures and ensures full optimization of department technology.

Skills

Leadership

Communication

Time management

Detail oriented

Critical thinking

Education

Bachelor's Degree in Business Administration

Tools

Microsoft Word

Outlook

Excel

Job description

Summit Credit Union is seeking a leader to direct and manage the Loan Processing department within Business Services. The role focuses on training and developing the team to deliver best-in-class loan closing experiences for members.

The position requires overseeing due diligence, regulatory compliance, and efficient, accurate document packages. Strong leadership, policy knowledge, and independent decision-making are essential for success in a fast-paced, member-focused environment.