Lead ServiceNow Consultant: ITAM/HAM/SAM Delivery

RGP; Denver (CO); On-site; USD 140,000 - 165,000; Full time

Job summary

RGP is seeking a Lead Technical Consultant to join our fast-growing ServiceNow Practice. The resource will be responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment.

The Lead Technical Consultant will guide technical teams, architect solutions, and ensure high-quality deliverables across ITSM, CSM, HR Service Delivery, and more. Base pay range is $140,000 - $165,000 with incentive compensation.

Qualifications

• 4+ years of ServiceNow implementation experience in a client consulting environment.
• Minimum 8 years demonstrated experience as a key technical resource leading development of solutions in client environments.
• Experience in technical leadership consulting roles, client facing required.
• End-to-end development experience; Java, C#, C++ highly desirable.
• Proficiency with JavaScript, Angular.JS, JQuery and/or Bootstrap.JS, React, NodeJS, NPM.
• Proficiency with Agile project management and delivery methodologies.
• Degree or equivalent in Information Technology, Computer Science or Engineering disciplines.
• Certified ServiceNow Administrator and/or Implementation Specialist (CIS-SAM, CIS-HAM, CIS-ITSM, CSA, CAD).

Responsibilities

• Lead project implementations and develop, invest, and maintain thought leadership with ServiceNow expertise.
• Lead all technical aspects of project delivery and solution delivery on the ServiceNow platform.
• Assist Business Process Consultant in workshops to gather agile user stories and size stories.
• Direct customers on industry and ServiceNow best practices across products and platform implementations.
• Design for Custom App Engine Application Development.
• Develop client-specific reporting needs including Performance Analytics.
• Interface with ServiceNow product teams as needed.
• Be the technical lead member on implementation project teams and guide other developers.
• Prepare client-facing and internal technology deliverables.
• Drive continuous improvements of implementation methodology and service offerings.

Skills

ServiceNow implementation

Technical leadership

Client-facing

Java/C#/C++

JavaScript

Angular.JS

JQuery

React

NodeJS

NPM

Agile methodologies

Education

Bachelor's degree in Information Technology, Computer Science or Engineering

Tools

ServiceNow

Java

C#

C++

JavaScript

Angular.JS

JQuery

Bootstrap.JS

React

NodeJS

NPM

Job description

RGP is seeking a Lead Technical Consultant to join our fast-growing ServiceNow Practice. The resource will be responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment.

The Lead Technical Consultant will guide technical teams, architect solutions, and ensure high-quality deliverables across ITSM, CSM, HR Service Delivery, and more. Base pay range is $140,000 - $165,000 with incentive compensation.