Lead Server - Senior Living & Guest Experience

StoryPoint; Cincinnati (AR); On-site; USD 34,000 - 45,000; Full time

Job summary

StoryPoint Cincinnati is seeking a Lead Server to provide professional dining service, ensure high standards of food quality and sanitation, and support a team-focused environment for residents and guests.

The ideal candidate has restaurant experience or a strong customer service background, a friendly demeanor, and a commitment to friendly, efficient service in a senior living setting.

Qualifications

• Prior restaurant experience is preferred but not required.
• Must be friendly, provide excellent customer service and consistently display an attitude which fosters a teamwork environment.

Responsibilities

• Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
• Follow safe food handling and sanitation practices.
• Perform all side work and setup/breakdown duties as assigned.
• Ensure that residents and guests receive high quality food in a timely fashion.
• Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
• Wait on tables and assist other staff as needed.
• Tactfully and professionally handle resident concerns and complaints.
• Follow all Dining Services Standards of service.

Skills

Customer service

Teamwork

Friendly demeanor

Job description

StoryPoint Cincinnati is seeking a Lead Server to provide professional dining service, ensure high standards of food quality and sanitation, and support a team-focused environment for residents and guests.

The ideal candidate has restaurant experience or a strong customer service background, a friendly demeanor, and a commitment to friendly, efficient service in a senior living setting.