Lead Server: Guest Experience Leader

CorsoCare; Cincinnati (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

CommonSail Investment Group is seeking a Lead Server at StoryPoint Cincinnati to perform a range of food service duties and maintain sanitary service areas. The role emphasizes friendly customer service, teamwork, and high-quality, timely meals for residents and guests.

The position requires standing, effective communication, and the ability to handle a fast-paced dining environment. The company culture highlights growth, leadership, and community connection across its senior living communities.

Qualifications

• Prior restaurant experience is preferred but not required.
• Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.

Responsibilities

• Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
• Follow safe food handling and sanitation practices.
• Perform all side work and setup/breakdown duties as assigned.
• Ensure that residents and guests receive high quality food in a timely fashion.
• Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
• Wait on tables and assist other staff as needed.
• Tactfully and professionally, handle resident concerns and complaints.
• Follow all Dining Services Standards of service.

Job description

CommonSail Investment Group is seeking a Lead Server at StoryPoint Cincinnati to perform a range of food service duties and maintain sanitary service areas. The role emphasizes friendly customer service, teamwork, and high-quality, timely meals for residents and guests.

The position requires standing, effective communication, and the ability to handle a fast-paced dining environment. The company culture highlights growth, leadership, and community connection across its senior living communities.