Lead Server – Fine Dining & Bar Service

Landed; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Tao Group Hospitality in New York is seeking a seasoned Captain to lead front-of-house service in a fast-paced luxury environment. You will present menus, guide guests, and coordinate with the culinary team to ensure flawless guest experiences.

Ideal candidates have 3+ years as a server/captain in fine dining or high-volume venues, strong cocktail knowledge, and a professional, team-focused demeanor.

Qualifications

• Minimum 3 years server/captain experience required.
• Minimum 3 years of food and beverage experience required.
• Experience in fine dining preferred.
• Experience in a high-volume restaurant/nightclub/lounge.
• Comprehensive knowledge of classic cocktails.
• Basic familiarity with wine varietals and regions around the world.

Responsibilities

• Anticipate and accommodate the needs of the guests.
• Maintain general cleanliness of assigned stations and the entire venue.
• Provide professional and exceptional service.
• Present menus, answer questions and make suggestions for all food and beverage items.
• Inform guests of all food and beverage specials, with prices.
• Solicit allergy or dietary restrictions from each guest.
• Enter all orders into the POS system accurately and follow cash/payment card procedures.
• Ensure the delivery of all food and beverages to guests.
• Follow supervisor’s instructions and support coworkers as a team player.
• Possess in-depth knowledge of all food and beverage menus and the company.
• Serve all alcoholic beverages in accordance with state regulations and alcohol training standards.
• Comply with health and sanitation standards.
• Work as part of a team and help others.
• Complete end-of-shift financial procedures.
• Communicate guest needs to Front-of-House and Heart-of-House staff, managers, and chefs.
• Set up floor and opening/closing procedures (cleanliness, settings, stock).
• Attend daily pre-service meetings and trainings.
• Learn by listening and leading by example.
• Maintain a positive and professional attitude.
• Understand Tao Group Hospitality and its partners.

Skills

Guest service

Communication

Positive energy

Team player

Multitasking

Education

Minimum 3 years server/captain experience

Minimum 3 years of food & beverage experience

Fine dining experience preferred

High-volume venue experience

Cocktail knowledge

Wine knowledge

Job description

Tao Group Hospitality in New York is seeking a seasoned Captain to lead front-of-house service in a fast-paced luxury environment. You will present menus, guide guests, and coordinate with the culinary team to ensure flawless guest experiences.

Ideal candidates have 3+ years as a server/captain in fine dining or high-volume venues, strong cocktail knowledge, and a professional, team-focused demeanor.