Lead Server, Dining Room - Assisted Living

La Posada Green Valley, AZ; Green Valley (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

La Posada Green Valley invites applications for a Lead Worker in Dining Services. The role assists the Dining Room Manager with operation of dining rooms, ensuring service and food quality meet La Posada standards; a Lead also performs full server duties.

As a Lead Worker, you supervise a group of servers on projects or daily tasks, schedule and manage daily work arrangements, and coordinate serving duties within an Assisted Living setting.

Qualifications

• 1–2 years of related dining/food service experience.
• Title 4 Server Training must be completed within 90 days of hire.
• Basic computer skills required.

Responsibilities

• Resolve customer complaints regarding food service.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Observe and evaluate workers and work procedures to ensure quality standards.
• Monitor compliance with policies and procedures for servers including service, appearance, customers service and duties.
• Monitor server sections for flow and workload distribution; cater to special setups and buffets.
• Complete opening/closing server duty rosters, section assignments, server schedules, and daily records in FOH Log/Attendance in Outlook.
• Prepare information for supervisors on dining room operation and performance.
• Assign duties and work stations to employees per requirements.
• Oversees the set-up of all stations.
• Check resident floor refrigerators for cleanliness and par stock levels.
• Suggest measures to improve work procedures and staff performance.
• Participate in additional duties aligned with qualifications.

Skills

Communication

Professional communication

Computer skills

Organized

Safety awareness

Coaching and development

Written communication

Ethical

Problem solving

Team building

Honesty and integrity

Training

Judgment

Education

Title 4 Server Training

Job description

La Posada Green Valley invites applications for a Lead Worker in Dining Services. The role assists the Dining Room Manager with operation of dining rooms, ensuring service and food quality meet La Posada standards; a Lead also performs full server duties.

As a Lead Worker, you supervise a group of servers on projects or daily tasks, schedule and manage daily work arrangements, and coordinate serving duties within an Assisted Living setting.