Lead Server - Boutique Hotel Dining Leader

Chrome Hearts LLC; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Chrome Hearts LLC seeks a Lead Server to oversee daily restaurant operations within our luxury boutique hotel dining venue. You will guide the service team, ensure exceptional guest experiences, and uphold refined hospitality standards across shifts.

You will supervise service staff, coordinate with kitchen, and maintain health/safety and presentation standards in a fast-paced, upscale environment. Weekend/holiday availability is required.

Qualifications

• Prior supervisory or team-lead experience preferred.
• Experience in upscale dining environment preferred.
• Knowledge of restaurant operations and service standards.
• Strong leadership, communication, and guest service skills.
• Flexible to work weekends, holidays, and varying shifts.

Responsibilities

• Supervise daily restaurant service and support front-of-house operations.
• Lead, train, and support service staff to maintain high standards of hospitality.
• Ensure guests receive attentive, personalized, and professional service.
• Address guest inquiries, feedback, and concerns promptly and professionally.
• Coordinate with kitchen staff to ensure timely and accurate food service.
• Assist with staff scheduling, shift assignments, and opening and closing procedures.
• Monitor cleanliness, presentation, and compliance with health and safety standards.
• Support inventory tracking, supply needs, and other daily operational tasks.
• Maintain open communication with the Hotel Manager regarding issues, priorities, and opportunities for improvement.

Skills

Leadership

Communication

Guest Service

Organizational Skills

Problem Solving

Restaurant Operations

Food Safety

Shift Flexibility

Job description

Chrome Hearts LLC seeks a Lead Server to oversee daily restaurant operations within our luxury boutique hotel dining venue. You will guide the service team, ensure exceptional guest experiences, and uphold refined hospitality standards across shifts.

You will supervise service staff, coordinate with kitchen, and maintain health/safety and presentation standards in a fast-paced, upscale environment. Weekend/holiday availability is required.