Hotel Housekeeping Lead: Elevate Guest Experience

Chrome Hearts LLC; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Chrome Hearts LLC is seeking a Housekeeping Lead to guide room attendants, ensure guest rooms and public areas meet standards, and serve as a hands-on resource for the team. You will monitor cleanliness, present rooms to guests, and maintain efficiency and guest satisfaction.

The role requires attention to detail, strong communication, and the ability to lead by example while performing hands-on duties. Flexibility for weekends and holidays is expected.

Qualifications

• Previous housekeeping experience, preferably in a hotel or hospitality environment.
• Prior experience training or supporting team members preferred.
• Strong attention to detail and commitment to cleanliness and presentation.
• Good communication, organization, and time-management skills.
• Ability to lead by example while performing hands-on housekeeping duties.
• Knowledge of cleaning procedures, sanitation, and safe chemical handling.
• Ability to work flexible shifts, including weekends and holidays as needed.

Responsibilities

• Guide room attendants and coordinate workloads.
• Clean and service guest rooms and common areas as needed.
• Inspect completed rooms to ensure cleanliness, organization, and presentation standards.
• Provide guidance and on-the-job support to housekeeping team members.
• Communicate room status and readiness updates to the front desk.
• Monitor housekeeping supplies, linens, and equipment and report replenishment needs.
• Report maintenance issues, damaged items, and lost property to the appropriate team.
• Promote compliance with cleaning procedures, guest privacy requirements, and safety standards.

Skills

Housekeeping experience

Team training

Attention to detail

Communication skills

Organization skills

Time management

Leadership by example

Cleaning procedures

Sanitation

Chemical handling

Tools

Cleaning equipment

Job description

Chrome Hearts LLC is seeking a Housekeeping Lead to guide room attendants, ensure guest rooms and public areas meet standards, and serve as a hands-on resource for the team. You will monitor cleanliness, present rooms to guests, and maintain efficiency and guest satisfaction.

The role requires attention to detail, strong communication, and the ability to lead by example while performing hands-on duties. Flexibility for weekends and holidays is expected.