Lead Security Supervisor – High‑Rise & Park Campus

Titan-Security-Group; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Medical and Dental insurance

Opportunities for career growth

Skills-enhancing training

Job summary

Titan Security is seeking a Security Shift Supervisor in Chicago to manage on‑site operations for a high‑profile 1.2 million sq ft property. You will lead off‑duty security officers, oversee access control and CCTV, and maintain security and customer service standards on site.

The role requires at least 2 years of supervisory experience, a valid security license if required, and a commitment to safety. Schedule includes weekend/weekday shifts with paid time off and benefits.

Qualifications

• High School diploma or GED; 3 years security officer experience required.
• Must be at least 18 years old and able to pass drug screen and background check.
• Valid security license if required by state; driver’s license if applicable.
• English reading/writing/speaking required; bilingual is a plus.

Responsibilities

• Lead, direct, and motivate on‑duty security officers to ensure adherence to company policies, post orders, and safety guidelines.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including scheduling, payroll, training, coaching and development.
• Ensure the client site is provided with high quality security services to protect people and property.
• Handle escalated security issues or emergencies appropriately.
• Develop staff in both technical and professional skills through performance management.
• Provide the basis of a great work environment by treating staff with respect.
• Coordinate and conduct site‑specific training and annual refresher training.
• Review incident reports and coordinate investigations.

Skills

Leadership

Security operations

Team supervision

Customer service

Education

High School diploma or GED

3 years security officer experience

Tools

Access control systems

CCTV monitoring

Log management

Job description

Titan Security is seeking a Security Shift Supervisor in Chicago to manage on‑site operations for a high‑profile 1.2 million sq ft property. You will lead off‑duty security officers, oversee access control and CCTV, and maintain security and customer service standards on site.

The role requires at least 2 years of supervisory experience, a valid security license if required, and a commitment to safety. Schedule includes weekend/weekday shifts with paid time off and benefits.