Lead Sales – Home Design & Customer Experience

Williams-Sonoma, Inc.; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental and vision

Cross-brand and career opportunities

WSI University online learning

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that suit their home entertaining needs.

The role involves supporting the management team with opening/closing routines, driving store performance, and ensuring exceptional service. Candidates should have strong communication and leadership skills with 1–3 years of retail sales experience and retail design/stockroom exposure preferred.

Qualifications

• Excellent communication, organization and leadership abilities.
• Proven ability to motivate and influence others.
• 1–3 years retail sales experience with shift supervision preferred.
• 1–2 years in home design, visual merchandising, or stockroom preferred.

Responsibilities

• Create engaging experiences for customers by sharing home-enhancement expertise.
• Provide daily support with opening/closing, register and back-office tasks.
• Supervise store operations to meet financial goals and deliver World-Class service.
• Ensure visuals, replenishment, cleanliness, safety and back-of-house standards during management shifts.
• Serve as Selling Captain, role model for sales and customer service.

Skills

Communication

Leadership

Retail experience

Job description

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that suit their home entertaining needs.

The role involves supporting the management team with opening/closing routines, driving store performance, and ensuring exceptional service. Candidates should have strong communication and leadership skills with 1–3 years of retail sales experience and retail design/stockroom exposure preferred.