Lead Room Service Representative

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 40,000 - 56,000; Full time

Job summary

The Lead Room Service Representative role at Maine Medical Center in Portland, ME, and within MaineHealth Accountable Care Organization, coordinates the patient meal service and leads the room service team across rotating shifts. The lead supports Nutrition personnel to ensure timely interventions and smooth meal delivery for patients.

Required KSAs include a high school diploma or GED and at least one year of experience in Food and Nutrition or related healthcare teams.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Minimum of one year experience in Food and Nutrition or other health care related team.

Responsibilities

• Lead the RSR team to provide patient meal service at MMC POR and coordinate triage of issues to Nutrition staff for prompt intervention.

Skills

Experience in Food and Nutrition

Education

High school diploma or GED

Job description

Location: Portland, ME
Facility: Maine Medical Center
Schedule: Full Time
Shift: Rotating
Job Category: Service/Maintenance Support
Req #: 90172
Date Posted: Sep 8, 2026

The Lead Room Service Representative role is responsible for coordinating the RSR team to provide meal service for patients at MMC POR. The lead will assist in triaging issues to appropriate Nutrition personnel, allowing for prompt intervention.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• Experience: Minimum of one year experience in Food and Nutrition or other health care related team.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as

• paid parental leave
• a flexible work policy
• student loan assistance
• training and education
• well-being resources for you and your family

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care,

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.