Lead Retail Sales Associate

Navy Exchange Service Command; Goose Creek (SC); On-site; USD 25,000 - 37,000; Full time

Job summary

The Navy Exchange Service Command in Goose Creek, SC is seeking a Supervisory Sales Associate to lead a team and deliver outstanding customer service.

You will engage customers, direct store operations, and ensure accurate cash handling and merchandising while coaching associates to meet sales goals and uphold brand standards.

The role requires effective communication, adaptability, and a positive attitude to foster a productive work environment and maintain a high level of customer satisfaction.

Qualifications

• 1 year of retail or relevant work experience.
• 1 year of lead or supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Able to read, write, and interpret basic instructions.

Responsibilities

• Customer service and proactively engage customers.
• Direct customers to merchandise and inform about events/promotions.
• Maintain store appearance and organize inventory.
• Cross-sell products and know store layout.
• Operate POS system and handle cash, refunds, and cards.
• Provide direction on assignments and supervise associates.

Skills

Customer service

Team leadership

Communication skills

Cash handling

Tools

Point-of-Sales (POS)

Job description

The Navy Exchange Service Command in Goose Creek, SC is seeking a Supervisory Sales Associate to lead a team and deliver outstanding customer service.

You will engage customers, direct store operations, and ensure accurate cash handling and merchandising while coaching associates to meet sales goals and uphold brand standards.

The role requires effective communication, adaptability, and a positive attitude to foster a productive work environment and maintain a high level of customer satisfaction.