Lead Restoration Project Manager

ServiceMaster Restore 6717 - North Richland Hills; Richland Hills (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Training & development

Vision insurance

Job summary

ServiceMasterTEAM in Richland Hills, TX is seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams.

You will supervise technicians, ensure drying science is applied, document work, and communicate with customers and adjusters. This role requires leadership, customer service, and the ability to train new team members.

Qualifications

• Strong knowledge of restoration industry, including drying science and insurance workflows.
• Proven leadership of small teams on field projects.
• Customer-focused communication with clients and adjusters supported by IICRC standards.

Responsibilities

• Retrieves work orders, coordinates crew and materials for field jobs.
• Oversees drying, demolition and restoration activities to ensure quality and timelines.
• Inspects sites, documents progress with notes/photos, and communicates updates to clients.

Skills

Restoration knowledge

Team leadership

IICRC alignment

Customer service

Job description

ServiceMasterTEAM in Richland Hills, TX is seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams.

You will supervise technicians, ensure drying science is applied, document work, and communicate with customers and adjusters. This role requires leadership, customer service, and the ability to train new team members.