Lead Disaster Restoration Tech & Crew Lead

ServiceMaster Residential Co; Boise (ID); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

401(k) matching

Bonus based on performance

Job summary

ServiceMaster Restore is seeking a Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure safe, efficient restoration projects in alignment with IICRC standards.

You will supervise technicians and subcontractors on residential and commercial sites, perform moisture inspections, set up drying equipment, and maintain thorough documentation while ensuring customer satisfaction and safety at all times.

Qualifications

• 3+ years of experience in restoration, mitigation, disaster recovery, or construction.
• Prior crew lead, foreman, or supervisory experience.
• Strong understanding of water mitigation, drying principles, and fire damage cleanup.
• Valid driver’s license with acceptable driving record.
• Ability to perform physically demanding work and respond to emergency service calls.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and structural drying projects.
• Supervise technicians and subcontractors on residential and commercial sites.
• Perform moisture inspections, moisture mapping, and job condition assessments.
• Set up and manage drying equipment (air movers, dehumidifiers, air scrubbers).
• Oversee containment, demolition, debris removal, and cleaning operations.
• Enforce PPE usage, safety compliance, and contamination control protocols.
• Ensure work aligns with IICRC S500 and S700 standards.
• Maintain accurate job documentation including moisture readings, equipment logs, photos, and daily notes.
• Communicate clearly with customers, adjusters, and internal team members.
• Coach, mentor, and develop restoration technicians.

Skills

Restoration experience

Crew leadership

Water mitigation

Drying principles

Fire damage cleanup

Safety compliance

Customer communication

Physical stamina

Driver's license

Tools

Documentation software

Job description

ServiceMaster Restore is seeking a Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure safe, efficient restoration projects in alignment with IICRC standards.

You will supervise technicians and subcontractors on residential and commercial sites, perform moisture inspections, set up drying equipment, and maintain thorough documentation while ensuring customer satisfaction and safety at all times.