Lead Restoration Tech & Crew Chief (Water Damage)

ServiceMaster Restore 6717 - North Richland Hills; Richland Hills (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Opportunity for advancement

Job summary

ServiceMaster TEAM is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams in accordance with IICRC standards. This role requires strong technical knowledge of drying science, moisture mapping, and team leadership.

You will direct daily jobsite operations, ensure safety and quality, and coordinate with Project Management to deliver compliant restoration services.

Qualifications

• Minimum 1–3 years in restoration, mitigation, or disaster recovery.
• Demonstrated leadership or crew lead experience.
• Valid driver’s license with clean driving record.
• Ability to lift 50+ lbs and work in physically demanding environments.
• Availability for emergency response and on-call rotation.

Responsibilities

• Lead water damage restoration and direct daily jobsite operations.
• Perform moisture inspections, mapping, and psychrometric calculations.
• Determine drying, cleaning, containment, and deodorization strategies with Project Management.
• Set up and monitor drying equipment and air scrubbers.
• Oversee demolition and removal per approved scope.
• Enforce PPE use and cross-contamination control.
• Conduct quality control inspections per IICRC standards and SOPs.
• Document readings, equipment placement, and progress in restoration software.
• Communicate professionally with customers, adjusters, and teams.
• Assist in training and mentoring technicians of all skill levels.

Skills

Leadership

Restoration knowledge

Emergency response readiness

Physical stamina

Customer communication

Tools

Restoration software

Job description

ServiceMaster TEAM is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams in accordance with IICRC standards. This role requires strong technical knowledge of drying science, moisture mapping, and team leadership.

You will direct daily jobsite operations, ensure safety and quality, and coordinate with Project Management to deliver compliant restoration services.