Lead Restoration Technician & Crew Chief – Drying & Mitigation

Servicemaster Rrh; Peoria (AZ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

ServiceMaster Restore is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams in line with IICRC S500 and S700 standards. The role emphasizes hands-on leadership, rigorous safety, and compliance with quality controls.

You will direct daily jobsite operations, coordinate with Project Management, and mentor technicians while ensuring documentation, moisture readings, and equipment setups meet professional expectations.

Qualifications

• 3–5+ years of experience in restoration, mitigation, or disaster recovery.
• Demonstrated leadership or crew lead experience.
• Valid driver’s license with acceptable driving record.
• Ability to lift 50+ lbs and work in physically demanding environments.
• Availability for emergency response and on-call rotation.
• IICRC WRT/FSRT certification preferred; ASD/AMRT or additional certs encouraged.
• Strong understanding of drying science, psychrometrics, and material behavior.
• Experience with insurance-driven restoration and adjuster coordination.
• Proficiency in restoration documentation and job management software.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation and related remediation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations.
• Determine drying, cleaning, containment and deodorization strategies in coordination with Project Management.
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross-contamination control.
• Conduct quality control inspections to ensure compliance with IICRC standards and SOPs.
• Document moisture readings, equipment placement, job progress, and photos using restoration software.
• Communicate professionally with customers, adjusters, and internal teams.
• Train, mentor, and evaluate technicians at all skill levels.

Skills

Leadership

Moisture mapping

Psychrometrics

Team mentoring

Job description

ServiceMaster Restore is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams in line with IICRC S500 and S700 standards. The role emphasizes hands-on leadership, rigorous safety, and compliance with quality controls.

You will direct daily jobsite operations, coordinate with Project Management, and mentor technicians while ensuring documentation, moisture readings, and equipment setups meet professional expectations.