Lead Restaurant Server

Concord Hospitality Enterprises; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality company as a Lead Restaurant Server in Nashville, TN. This entry-level role focuses on delivering exceptional customer service and maintaining a welcoming environment for guests. Enjoy competitive wages and a comprehensive benefits package, including medical and career development opportunities.

Benefits

Medical/Dental/Vision Plans

401K

Tuition Assistance

Discounted Hotel Rates

Career Development Opportunities

Qualifications

• Friendly demeanor and proactive attitude.
• Engaging personality with a high sense of responsibility.

Responsibilities

• Maintain calm during high volume events.
• Ensure guest satisfaction through problem-solving.
• Engage with guests to understand their needs.

Skills

Customer Service

Problem Solving

Communication

Job description

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We are hiring Servers!

We are looking for people with a passion to serve others! Working at our food service outlets means you are often the first or last greeting our guests receive in the day. Your friendly smile and cheerful customer service set the tone for their experience. Your proactive, responsive, and caring attitude will make a difference. If you enjoy engaging with others, have a winning personality, and a high sense of responsibility, this role is perfect for you! We foster a great company culture at Concord Hospitality where everyone is valued and respected.

Responsibilities

1. Maintain a calm demeanor during high volume or unusual events.
2. Make decisions and solve problems to ensure 100% guest satisfaction.
3. Monitor the operation of the F&B outlet and assist the manager in addressing guest issues.
4. Keep a clean and organized workspace.
5. Maintain regular and punctual attendance.
6. Engage with guests to understand and respond to their needs through clear communication.

Benefits (Full-Time Associates Only)

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, disability options, 401K, tuition assistance, discounted hotel rates, and career development opportunities.

Why Concord?

We invest in our associates through training and development at all levels. Our “Associate First” culture supports personal growth and work-life balance. We value diversity and are committed to being a “Great Place to Work for All.” Our company is built on five cornerstones: Quality, Integrity, Community, Profitability, and Fun! Join us and be part of our team that says, “We Are Concord!”

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality