Lead Barista

SpartanNash; Wyoming (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading food solutions company is seeking a Coffee Shop Supervisor to lead a team, ensuring high-quality customer service and operational efficiency. The role involves managing inventory, training staff, and achieving sales goals while maintaining a clean and inviting environment. Join a culture that prioritizes people and offers competitive benefits.

Benefits

Total Rewards benefits package

Qualifications

• Manage inventory and ensure product freshness.
• Train staff and supervise department activities.
• Analyze financial data and manage budgets.

Responsibilities

• Direct and supervise Coffee Shop associates.
• Ensure high-quality customer service and achieve sales goals.
• Maintain a clean and well-stocked department.

Skills

Detail-oriented

Accounting

Bookkeeping

Customer Service

Education

High school diploma or equivalent (GED)

Tools

Computer

Job description

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers, U.S. military commissaries, retail store guests, and most importantly, our Associates. In fact, we envision a day when each will say, “I can’t live without them.”

Our SpartanNash family of 20,000 Associates plays an integral role in our People First culture, Operational Excellence, and Insights that Drive Solutions. Ready to contribute to our food solutions company? Apply now!

Location: 2900 Burlingame Ave SW - Wyoming, Michigan 49509

Job Description:

Position Summary:

This role is responsible for efficiently directing and supervising all Coffee Shop associates to provide high-quality customer service, achieve sales and profit goals, and ensure that work shifts contribute to the store’s financial interests. Complete all other duties as assigned promptly.

Here’s what you’ll do:

1. Order and maintain inventory to ensure freshness, quality, and turnover.
2. Verify receivables for amount, quality, count or weight, condition, and store appropriately.
3. Brew, mix, and blend beverages according to set standards.
4. Handle spoiled or damaged products per guidelines.
5. Train others in department activities and suggestive selling techniques.
6. Manage the selection, scheduling, and supervision of staff to meet productivity goals.
7. Familiarize with all products, knowing differences in price, taste, preparation, and use.
8. Prepare food items following procedures.
9. Maintain a clean, attractive, and well-stocked department.
10. Perform additional responsibilities as needed.

Here’s what you’ll need:

1. High school diploma or equivalent (GED).
2. Proficient in computer use (email, spreadsheets, etc.).
3. Ability to read, write, and interpret documents.
4. Accounting and bookkeeping skills.
5. Ability to interpret and analyze financial data.
6. Develop and manage budgets.
7. Delegate, direct, and implement tasks.
8. Knowledge of suggestive selling and products.
9. Detail-oriented.

Physical Requirements:

The physical demands include lifting/moving up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, and frequent bending, stooping, twisting, and turning. The environment may vary in temperature, with typical noise levels being low to moderate. Travel requirements depend on the assignment.

As part of our People First culture, SpartanNash offers a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer committed to diversity, inclusion, and providing equal employment opportunities to all, including individuals with disabilities and Veterans. We do not sponsor work visas for this position.