Lead Restaurant Operations Manager – Guest Experience

Ruby Tuesday; Winter Haven (FL); On-site; USD 60,000 - 65,000; Full time

Job summary

Ruby Tuesday in Winter Haven, FL, is seeking an experienced restaurant manager to oversee day-to-day operations, coach and develop team members, and ensure sanitation and guest satisfaction.

You will schedule staff, manage costs, drive sales, ensure recipe compliance, and uphold Ruby Tuesday policies. A ServSafe certificate and at least 2 years of leadership in a restaurant are preferred.

Qualifications

• Must be at least 21 years old.
• High School Diploma or equivalent; Bachelor's preferred.
• Prefer 2 years of hands-on restaurant management.
• ServSafe certified or able to obtain certification within 90 days of employment.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.

Responsibilities

• Manage hourly employees including conducting performance evaluations, coaching, and discipline.
• Reviewing applications, interviewing, and making recommendations to hire hourly employees.
• Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant.
• Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
• Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.

Skills

Team management

Communication skills

Problem solving

Sales growth

Customer service

Education

High School diploma

Bachelor's degree preferred

Job description

Ruby Tuesday in Winter Haven, FL, is seeking an experienced restaurant manager to oversee day-to-day operations, coach and develop team members, and ensure sanitation and guest satisfaction.

You will schedule staff, manage costs, drive sales, ensure recipe compliance, and uphold Ruby Tuesday policies. A ServSafe certificate and at least 2 years of leadership in a restaurant are preferred.