Restaurant Shift Leader: Lead Team & Guest Experience

Ruby Tuesday; Florida; Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Ruby Tuesday in Zephyrhills, FL is seeking a Shift Leader to assist the management team in day-to-day operations of the restaurant and to coach and develop Team Members. The role emphasizes delivering an exceptional guest experience, maintaining professional standards, and supporting profitability and safety initiatives.

The ideal candidate will lead by example, manage daily activities, and help drive sales while ensuring high food quality and sanitation.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or High School equivalency preferred.
• Internal Candidates: High performing Team Member who has been certified in all hourly positions, with potential to advance to a management position.
• External Candidates: At least six months of shift leader or management experience.
• Basic computer skills required.

Responsabilités

• Attend scheduled shifts as required.
• Lead and model CHARM and CARE to ensure excellent guest service.
• Assist management with recruiting, training, development, and daily communication with Team Members.
• Adhere to company policies, wage/hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair and functioning.
• Manage line checks, thaw pulls, prep lists, food safety and related processes.
• Verify food is prepared to spec regarding portion, prep, and presentation.
• Assist with implementing new initiatives including product and menu rollouts.
• Perform other duties as assigned.

Connaissances

Team supervision

Communication

Formation

High school diploma

Outils

Basic computer skills

Description du poste

Ruby Tuesday in Zephyrhills, FL is seeking a Shift Leader to assist the management team in day-to-day operations of the restaurant and to coach and develop Team Members. The role emphasizes delivering an exceptional guest experience, maintaining professional standards, and supporting profitability and safety initiatives.

The ideal candidate will lead by example, manage daily activities, and help drive sales while ensuring high food quality and sanitation.