Lead Restaurant Operations & Guest Experience

burgerking; Omaha (NE); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Employee discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Omaha, NE is seeking an experienced Restaurant General Manager to lead daily operations and drive guest satisfaction. You will oversee a team of 10–45 employees across shifts, ensuring sales, profitability, and high standards.

The RGM will coach the management team, manage financials, scheduling, and compliance while adapting to a fast-paced environment. Flexible shifts and district support are part of the role.

Qualifications

• High School Diploma or GED required; 2 years of college preferred.
• Complete all internal certification programs.
• 1–2 years of restaurant management experience.
• Strong understanding of P&L interpretation to influence profitability.
• Ability to prioritize and organize work to meet deadlines.
• Must be at least 18 years of age.

Responsibilities

• The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention).
• The RGM leads the restaurant management team and oversees the financial controls, operations, people development, guest service and BKC compliance within the restaurant across all shifts.
• The RGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
• This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers.
• This position interacts with restaurant team members, restaurant management, DM-s, customers, members of the field operations team and outside vendors.

Skills

Personable

Results-oriented

Team leadership

Fast-paced environment

Education

High School Diploma or GED

2 years college preferred

Job description

Burger King in Omaha, NE is seeking an experienced Restaurant General Manager to lead daily operations and drive guest satisfaction. You will oversee a team of 10–45 employees across shifts, ensuring sales, profitability, and high standards.

The RGM will coach the management team, manage financials, scheduling, and compliance while adapting to a fast-paced environment. Flexible shifts and district support are part of the role.