Lead Rental Operations

Vail Resorts; California (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k)

Training and development

Wellness benefits

Job summary

Vail Resorts in the United States is hiring for a Winter Seasonal Rental Lead to oversee daily ski/snowboard rental operations and related retail activities. You will coordinate staff, manage inventory, and uphold guest service standards in a fast-paced mountain setting.

The role demands leadership, basic computer skills, and the ability to work nights, holidays, and weekends. Compensation aligns with industry standards for winter seasonal work and includes potential training opportunities.

Qualifications

• Ability to communicate fluently in English with co-workers and guests
• Basic computer skills and Microsoft applications
• Ability to work a flexible schedule; including nights, holidays and weekends – required
• Must be able to lift up to 25 lbs

Responsibilities

• Opening and closing store
• Manage retail and rental inventory controls and meet or exceed inventory goals
• Enforce company policies and loss prevention techniques
• Demonstrate and maintain a professional standard of guest service
• Remain current on new industry products and trends and demonstrate knowledge of products
• Stock shelves, counters, or tables with merchandise
• Drive professional development in yourself and others
• Other duties as assigned
• Manager on duty when manager is absent, overseeing retail/rental operations
• Lead a team of up to 15 frontline staff
• Provide guests with a memorable experience by maintaining a strong culture of guest service

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons


• MORE employee discounts on lodging, food, gear, and mountain shuttles


• 401(k) Retirement Plan


• Employee Assistance Program


• Excellent training and professional development


• Referral Program

The Rental Lead manages the overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible staff performance, guest service, inventory control, store appearance and financial management. The rental supervisor acts as the manager-on-duty when the manager or assistant manager are absent, and oversees all store operations.

Job Specifications

• Starting Wage: $23.00/hr - $29.22/hr


• Employment Type: Winter Seasonal 2026/2027


• Shift Type: Full Time hours available


• Minimum Age: At least 18 years of age


• Housing Availability: Yes

Job Responsibilities

• Responsible for opening and closing store


• Manage retail and rental inventory controls, and meet or exceed inventory goals


• Enforce company policies and procedures, and loss prevention techniques


• Demonstrate and maintain a professional standard of guest service


• Remain current on new industry products and trends, and demonstrate knowledge of products


• Stocks shelves, counters, or tables with merchandise


• Driving professional development in yourself as well as others


• Other duties as assigned


• Manager on duty (when manager or assistant manager or not present), overseeing all aspects of all retail/rental operations


• Manages through uncertainty and change positivelyManages a team of up to 15 frontline staff


• Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service

Job Requirements

• Ability to communicate fluently in English with co-workers and guests


• Ability to maintain a working knowledge of products and trends within the industry


• Commitment to exceptional customer service


• Basic computer skills and Microsoft application


• Ability to work a flexible schedule; including nights, holidays and weekends – required


• Must be able to lift up to 25 lbs

The expected pay range is$23.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.