Lead Receptionist — Front Desk & Resident Services Lead

Independence Village; Naperville (IL); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Wages on Demand - Daily pay available

Medical, Dental, Vision, 401k

Generous PTO

Job summary

StoryPoint Naperville is seeking a Lead Receptionist to provide friendly, professional front-desk service to residents and guests at 504 N River Rd, Naperville, IL. The role requires strong telephone etiquette and the ability to manage daily resident check-ins with a courteous demeanor.

You will answer calls, greet visitors, assist with scheduling and basic admin tasks, and support the Leasing Team as needed.

Qualifications

• High School diploma or 1–3 years of related experience.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Assist in scheduling and training employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages, and packages to residents and staff.
• Know emergency call system and emergency procedures.

Education

High School diploma

Tools

Microsoft Office

Job description

StoryPoint Naperville is seeking a Lead Receptionist to provide friendly, professional front-desk service to residents and guests at 504 N River Rd, Naperville, IL. The role requires strong telephone etiquette and the ability to manage daily resident check-ins with a courteous demeanor.

You will answer calls, greet visitors, assist with scheduling and basic admin tasks, and support the Leasing Team as needed.