Senior Receptionist & Resident Experience Lead

StoryPoint Group; Blaine, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Extraordinary work-life benefits

Job summary

StoryPoint Group in Blaine, MN is seeking a Receptionist to deliver courteous service to residents and guests while supporting daily office operations. You will answer calls, greet residents, assist with check-ins, and help with basic administrative tasks in a fast-paced community setting.

The role involves coordinating with the Leasing Team, handling mail and packages, and assisting with staff scheduling. A professional appearance and strong communication skills are essential.

Qualifications

• High School diploma or equivalent with 1–3 years related experience or training.

Responsibilities

• Answer all telephone calls and transfer to the appropriate department.
• Daily resident check in.
• Greet residents and guests courteously.
• Distribute applications and assist in hiring processes.
• Assist in scheduling and training employees.
• Route mail, messages, and packages to residents and staff.
• Maintain knowledge of resident apartments and local facilities.
• Support with accounting duties as needed by Property Administrator.

Skills

Customer service

Telephone handling

Interpersonal communication

Education

High School diploma

Job description

StoryPoint Group in Blaine, MN is seeking a Receptionist to deliver courteous service to residents and guests while supporting daily office operations. You will answer calls, greet residents, assist with check-ins, and help with basic administrative tasks in a fast-paced community setting.

The role involves coordinating with the Leasing Team, handling mail and packages, and assisting with staff scheduling. A professional appearance and strong communication skills are essential.