Head of Professional Liability Claims

Munich Reinsurance America, Inc; Atlanta (GA); On-site; USD 227,000 - 348,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

401k match

Retirement savings plan

Paid holidays and PTO

Job summary

Munich Re Specialty - North America in the United States seeks a Head of Professional Liability Claims to lead a multi-disciplinary team across Financial & Professional Lines, Healthcare, and Public Entity. You will implement Claims Best Practices and work with underwriting leadership to set direction.

This role reports to the Chief Claims Officer and sits on the leadership team, with responsibilities for high-exposure claims, mentoring staff, and fostering a culture of inclusion while driving

Qualifications

• 10 years or more of claims and/or relevant legal experience.
• 3 years or more of management experience with strong record of demonstrated leadership.
• Experience handling public entity multi-line E&O, malpractice, D&O, EPLI, cyber, fiduciary, crime, and transactional liability.
• Superior coverage analytic ability
• Strong team-building ability
• Inspirational and motivating leader
• Excellent and diplomatic communicator
• Expansive insurance business understanding
• Fair, adaptable, and approachable
• Customer-service and relationship-oriented
• Innovative and curious, with a desire for continuous learning and growth

Responsibilities

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor and oversee strategy on high exposure, litigated, coverage, and complex claims to ensure optimal claim outcome and timely escalation involvement of Practice Lead, Head of Claims and other MRS-NA key stakeholders.
• Help team continually achieve professional goals and hone skills to meet team members' development and career objectives.
• Communicate and present key claim issues, identify helpful initiatives and provide feedback to Claims leadership and other MRS-NA stakeholders, including Underwriting, Actuarial, and Operations.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service. Reinforce and support the integration of Complex Claims team by modeling and promoting a culture of positivity and inclusion.
• Seek feedback from team to foster maximum employee engagement

Skills

Claims leadership

Team management

Legal experience

Insurance claims analysis

Communication skills

Job description

All locations Princeton, United States; Atlanta, United States; Chicago, United States; Hartford, United States; Philadelphia, United States;

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company

Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America.

The Opportunity

Future focused and always one step ahead!

The Head of Professional Liability Claims is a critical role in our growing Specialty, Property & Casualty team and will be responsible for managing a multi-disciplinary Claims team in the Commercial space, leading teams that manage Financial & Professional Lines and Healthcare claims, originating from our Wholesale and Specialty and Programs, and Public Entity Lines of businesses. This role will help maintain and ensure execution of Claims Best Practices, working with Claims and Underwriting leadership to define and implement strategic direction, providing insight and guidance on high exposure claims, and promoting a culture of positivity and inclusion within the organization. The Head of Professional Liability Claims sits on the MRSNA Leadership Team and reports to the Chief Claims Officer.

Key Responsibilities

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor and oversee strategy on high exposure, litigated, coverage, and complex claims to ensure optimal claim outcome and timely escalation involvement of Practice Lead, Head of Claims and other MRS-NA key stakeholders.
• Help team continually achieve professional goals and hone skills to meet team members' development and career objectives.
• Communicate and present key claim issues, identify helpful initiatives and provide feedback to Claims leadership and other MRS-NA stakeholders, including Underwriting, Actuarial, and Operations.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service. Reinforce and support the integration of Complex Claims team by modeling and promoting a culture of positivity and inclusion.
• Seek feedback from team to foster maximum employee engagement

Qualifications

• 10 years or more of claims and/or relevant legal experience
• 3 years or more of management experience with strong record of demonstrated leadership
• Experience handling public entity multi-line E&O, malpractice, D&O, EPLI, cyber, fiduciary, crime, and transactional liability
• Superior coverage analytic ability
• Strong team-building ability
• Inspirational and motivating leader
• Excellent and diplomatic communicator
• Expansive insurance business understanding
• Fair, adaptable, and approachable
• Customer-service and relationship-oriented
• Innovative and curious, with a desire for continuous learning and growth

The Company is open to considering candidates in various locations, including: Philadelphia (PA), Chicago (IL), Hartford (CT), Atlanta (GA), or Princeton (NJ). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography.

The base salary range anticipated for this position is $226,900 - $347,700, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

The salary estimate is adjusted to reflect the varying market conditions across different locations, with the higher end being more aligned with the Princeton (NJ) job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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