Lead Primary Care Practice Operations

Bayhealth; Dover (DE); On-site; USD 91,000 - 142,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

On Site Child Care

Educational Reimbursement

Flex Spending Accounts

Critical Care Coverage

Job summary

Bayhealth Medical Center is seeking a Practice Manager to oversee administrative, clinical, and operational functions of primary/specialty practice sites within the Bayhealth Medical Group. The role focuses on delivering high-quality care efficiently while ensuring compliance with regulatory standards and budget targets.

You will lead staff scheduling, performance reviews, and cross-department collaboration, including EMR optimization (Epic) and financial reporting to drive practice performance

Qualifications

• Bachelor's degree in Health Administration, Business or related field; or five extra years of physician office experience with coding & billing.
• BLS certification.
• Experience managing a medically oriented organization; budgeting, payer relations, and EMR experience.

Responsibilities

• Directs and supervises day-to-day practice operations to improve productivity and customer service.
• Collaborates with providers and BHMG staff to manage cost, quality and delivery of care.
• Oversees budgeting, facility setup, equipment/supplies, EMR rollout, and compliance with CMS and Joint Commission.

Skills

Leadership

Budgeting

Billing/AR

Epic EMR

Staff development

Productivity improvement

Education

Bachelor's degree in Health Administration/Business

Master's degree (preferred)

Administrative Fellowship (preferred)

Tools

Epic EMR

Job description

Bayhealth Medical Center is seeking a Practice Manager to oversee administrative, clinical, and operational functions of primary/specialty practice sites within the Bayhealth Medical Group. The role focuses on delivering high-quality care efficiently while ensuring compliance with regulatory standards and budget targets.

You will lead staff scheduling, performance reviews, and cross-department collaboration, including EMR optimization (Epic) and financial reporting to drive practice performance