Lead Players Club & Guest Experience Associate

Churchill Downs Incorporated; Berlin (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Ocean Downs Casino in Berlin, MD is seeking a marketing/public relations role. This position offers $17.00 per hour and the chance to work with an awesome team near Ocean City’s beaches.

Join us in delivering entertaining guest experiences and contributing to a lively casino environment. As part of Churchill Downs Incorporated, the role requires 2–3 years in Marketing or Public Relations, English proficiency, and readiness to work a fast-paced schedule including nights and weekends.

Qualifications

• Two (2) to Three (3) years Marketing or Public Relations experience.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.

Responsibilities

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Responsible for supervision and training of staff in the absence of Supervisor/Manager.
• Responsible for Player’s Club operations and staff assignments when Supervisor/Manager is not present.
• Responsible for the accuracy and integrity of information entered into the player tracking system when in Lead position.
• Performs all guest related functions required by staff members.
• Promotes honesty and trust amongst the team.
• Promotes outstanding customer relations.
• Performs all other duties as assigned.

Skills

Marketing or Public Relations 경험

Education

High School Diploma or Equivalent

Job description

Ocean Downs Casino in Berlin, MD is seeking a marketing/public relations role. This position offers $17.00 per hour and the chance to work with an awesome team near Ocean City’s beaches.

Join us in delivering entertaining guest experiences and contributing to a lively casino environment. As part of Churchill Downs Incorporated, the role requires 2–3 years in Marketing or Public Relations, English proficiency, and readiness to work a fast-paced schedule including nights and weekends.